Problem
User-generated content displays blank spaces or "???" in place of expected variables.
Possible Cause
SEOmatic may not be able to replace the placeholder with the corresponding variable from the uploaded CSV.
Steps to Resolve
- Inspect the CSV File: Open your CSV file and thoroughly review each row and column. Check for empty rows or columns that might be causing the issue. Ensure that all data points align correctly with the expected template variables.
- Verify Placeholder Variables: Ensure that the placeholder variables in your template exactly match the column headers or field names in your CSV file.
- Look for Missing Data: Scan through your CSV to see if there are missing values or cells that are empty in places where data should exist.
- Re-upload the CSV: After making any necessary corrections, save your CSV file and try uploading it again to SEOmatic.
- Test with Sample Data: Consider creating a small test CSV with just a few rows to ensure that everything works correctly. If the test data works, the issue might be elsewhere in your primary CSV.
- Contact Support: If you've tried the above steps and are still facing issues, please reach out to our support team for further assistance.
Remember, correct and comprehensive data in the CSV is crucial for generating accurate content. Ensure that your dataset is clean and organized for the best results.