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Input Error: "This input must be an URL”

Problem

When attempting to input an image, you are confronted with an error message stating "This input must be an URL."

Possible Cause

The system expects either a direct image URL or a placeholder variable from a dataset. The format of the provided image might also not be supported.

Steps to Resolve

  1. Direct URL vs. Placeholder Variable: Ensure you're adding either a direct image URL or a placeholder variable (like {{ Image }}) in the appropriate field.
  1. Supported Formats: Confirm that your image is in one of the supported formats: .jpg, .jpeg, .png, .webp, or .gif. Images outside these formats will not be recognized.
  1. Recheck the URL: Verify that the image URL is correct and active. Test the URL in a separate browser tab to ensure it directly opens the image.
  1. Use HTTPS: Make sure the image URL starts with "https://" for a secure connection.
  1. Test with a Different Image: Try using a different image URL to determine if the issue is specific to one image or a broader problem.
  1. Contact Support: If you've tried the above steps and are still facing issues, please reach out to our support team for further assistance.

Remember, correct URL formats and supported image types ensure seamless content generation and presentation. Ensure you adhere to the guidelines for the best user experience.

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