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Content Generation Issue: Spinning Wheel

Problem

You're attempting to generate content, but the process stalls indefinitely, leaving you with a spinning wheel and no content output.

Possible Causes

  1. Content contains variables that don't exist in your dataset or are incorrectly formatted.
  1. Images used may not be in the correct format (e.g., .jpg, .png, .gif).
  1. Meta field JSON format is incorrect.
  1. AI prompts are not correctly formatted or exceed the maximum limit.

Steps to Resolve

  1. Check for Non-Existent Variables: Review your content and dataset. Ensure all variables used exist in your dataset. Missing variables can interrupt content generation.
  1. Ensure Proper Variable Formatting: Variables should be placed within double curly braces, like {{ MY VARIABLE }}. Ensure that all variables in your content are formatted correctly. Pay attention to spelling and any spaces within the brackets.
  1. Verify Image Formats: Whether you're adding an image URL or importing a list of URLs into your dataset, ensure that the images are in the correct format (e.g., .jpg, .png, .gif). Incorrect image formats can disrupt content generation.
  1. Validate Meta Field JSON Format: Double-check the JSON format in the Meta field. Ensure it follows this pattern: {"key1": "value1", "key2": "value2"}. Any errors in formatting can affect content generation.
  1. AI Prompts: Make sure your AI prompts are correctly formatted, such as prompt(write an introduction about {{City}}'s food culture). Avoid exceeding the maximum limit of 3 prompts and 50 data rows when using AI prompts. Be patient, AI prompt processing can take up to 5 minutes.
  1. Contact Support: If you've tried the above steps and are still facing issues, please reach out to our support team for further assistance.

For seamless content generation, it's crucial to ensure the correctness of variables, image formats, JSON formatting, and AI prompt usage. If you encounter any issues, our team is here to assist.

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